The use of INITI SOLO in MOEK PJSC, a united heat supply organization in Moscow, allowed the construction of a fault management system on a company-wide scale in a short time for IT and engineering equipment at one single system.

Monitoring of access network equipment for a number of macro-regional branches of Rostelecom was implemented on the basis of INITI SOLO. An end-to-end integration with the existing OSS systems (NRI and Service Desk) has been implemented. As a result of the implementation, we managed to achieve a significant load decrease on the first support line of the communications service provider.

With the help of INITI solutions, a single integrated monitoring system has been implemented in Alrosa. It includes a wide range of equipment and technologies – IT equipment, network equipment, and process equipment. The use of a single system allowed to improve the quality of the technical support services and to respond to emergencies timely and proactively.